Fast, Reliable Service
Blue Arch Technology Services put together a cost effective managed service plan that meets our business goals. We have fast, reliable support services without incurring the cost of a full time employee. Our systems are monitored, protected from viruses and kept up to date on all security patches. We have complete trust in them and would recommend their managed services to any company wanting predictable IT costs and to keep their systems running smooth.
Robinson Construction Co.
I called at 4:02pm and they had my issue resolved by 4:17pm. Simply amazing, fast response. These guys know their stuff.
Confidence and Peace of Mind
Using Blue Arch Tech gives us peace of mind knowing that we are well taken care of. We are confident that any recommendation that comes from Blue Arch regarding how our system is set up and protected is the best way to go. Blue Arch has taken the time to fully understand the needs of Griffin Construction LLC and has provided the functionality that suits how our company works. Being in Prineville, OR, away from the metro area, it is reassuring to know that when an issue arises there will be no question that help is on the way. Whether it be provided remotely or via an urgent site visit, we are taken care of.
Griffin Construction LLC
Listened To My Needs
I am frequently working in the field and needed fast access to my desktop computer. Blue Arch listened to my needs and found the perfect solution for my company. Now, my customer satisfaction has increased because of my faster response times when away from my desk. Thank You Blue Arch!
Terra Calc Land Surveying, Inc.
Honesty, Integrity and Reliability
The biggest benefit to the Blue Arch Angel monitoring service is the peace of mind I have in knowing that I can rely on Blue Arch to keep me out of trouble and to get my system fixed asap if I do have a problem. IT can be mysterious to those who don’t live in that world, with Blue Arch I can trust that I won’t be oversold or overcharged. You cannot overstate the value of honesty, integrity and reliability. Blue Arch comes through in each department!
Accounting Information Management, Inc.
Increased Staff Productivity
Having the Blue Arch Angel monitoring service helps by allowing our staff to focus on their work rather than worry about the status of their pc’s. Blue Arch is our first IT firm, we really didn’t realize how much time we were spending on dealing with our own IT issues until now. Today, we realize how much productivity we’ve gained back by having Blue Arch handle our IT needs. They allow our employees to focus on their specialties, rather than fumble through IT. Blue Arch has expert knowledge, keeps us updated on current developments in the global IT landscape, and protects us against cyber-threats and ransomware.
Fast Response, Trustworthy And Don’t Talk Down To Us
The major benefit to the Blue Arch Angel monitoring program is knowing that if we have an issue, we’ll get prompt a response from the Blue Arch team. They treat your issue like it’s their issue and will put it at the top of their list. They are knowledgeable, but don’t make you feel like you’re not. They are good about simplifying terminology so you understand the technology behind every task or product. If they can, they will even come on-site to help. We can trust them and don’t have to monitor what they’re doing. They’re reasonably priced and don’t nickel and dime you for uncompleted tasks. They stay current with new technology and communicate options with you on a regular basis. For a small or medium sized company, Blue Arch is a great option! They know what they’re doing or will get you an answer if they can’t figure out your issue!
Oregon Trucking Associations, Inc.
Many of us are frequently lost in the world of computer technology, especially when it comes to trouble-shooting a problem. On numerous occasions I’ve run into those aggravating work-stopping scenarios where my wireless connection won’t work, important pages won’t open properly, or my anti-virus software is providing so much security that I can’t use my own computer! While there are a few folks who can solve the easy challenges, like “clear your cache”, there’s one company that can hit it out of the park and solve the toughest issues I’ve thrown at them… that’s Blue Arch. Time after time Blue Arch has the patience and the experience to dig as deep as necessary to find and solve my computer issues, and the bonus is that they do it without making me feel small. I’m extremely thankful to have Ken Smith’s magic touch only a phone call away because I know he’ll find a solution to all the errant 1’s and 0’s that are driving me crazy.
Growing Champions For Life
Big Picture Thinking, Customized Solution To Our Company Needs
Ken from Blue Arch was instrumental in starting my solo family medical practice! He listened to my crazy ideas and worked with me to design a system perfect for my needs now with room to grow into the future. We are completely safeguarded, and are utilizing cutting edge technologies. With his expertise we successfully implemented our electronic record system in addition to all the supporting infrastructure. He worked with my architect, practice management consultant, phone and data contractor seamlessly to make it all happen on time and on budget. He continues to maintain it, and the preventive work he does on a regular basis have made our calls to him very few. I know that Ken understands the geeky details of my system, yet is a big picture thinker who has provided valuable direction for me as a naïve, first time business owner. I heartily endorse Ken and would be happy to speak with anyone about my experience!
Dr. Todd Gillingham
Gillingham Family Practice
Hassel Free IT, Quick To Respond
Ken Smith owner of Blue Arch Technology is an excellent IT consultant that any business would love to have. I was introduced to him about 2 years ago to set up IT network for my new primary practice. He was also retained to maintain the practice network functionality. Our computers and other networks are hassle free. He is very patient and very thorough in his work. He is very efficient.
If we needed any help Blue Arch is quick to respond and take care of the issue either by remote access or in the office. We are very happy to have them. I highly recommend them for any business entity or corporation who needs IT consultant.
Dr. Angela Uba
Health First Family Medicine/Vigam Medical Spa
Quick Response, Professional
Blue Arch took great initiative to develop a plan to improve our IT set up and work to prevent future problems. Both Ken and [his team] respond quickly to requests for help and are very professional in their business practices. I look forward to working with them for years to come.
Dr. Adam Mohr
Amazing, Uber Quick
Ken and his team are amazing! Thank you to Ken and Blue Arch for donating to our non-profit fundraising event last night and always bringing your smile along with uber quick IT solutions for our businesses.
Robinson Construction Co.
Kenneth J. Pannell
Dirt Logic, Inc.