Moving unified communications to the cloud

Moving unified communications to the cloud

Migrating your organization’s unified communications (UC) to the cloud seems like a no-brainer: it’s practical, it’s cheap, it’s the future. Big-name companies such as Cisco, IBM, Microsoft and Verizon now offer Unified communications as a Service (UCaaS), and it’s only a matter of time before it takes over the Voice over Internet Protocol (VoIP) space. […]

How to protect against VoIP call hacking

How to protect against VoIP call hacking

VoIP has become the ultimate communication tool for enterprises, but it has also become another vulnerability that hackers exploit. Because voice is essentially transferred as data, the risk of digitized messages being intercepted and heard by unauthorized ears increases. That’s why businesses need security systems like an up-to-date session border controller (SBC) to protect against […]

How Skype plans to revamp their mobile app

How Skype plans to revamp their mobile app

In a mobile communications space dominated by WhatsApp, iMessage, and Facebook Messenger, the voice and text messaging company, Skype, wants to be much more than just another mobile messaging tool. Earlier this month, they launched their new communication hub named “Skype Mingo” to improve upon the traditional, well-known Skype app. Here are just a few […]

Apple CallKit: what it can and cannot do

Apple CallKit: what it can and cannot do

VoIP technology has done wonders for business communications by simplifying the way business owners and staff communicate with stakeholders. VoIP apps compete for a big slice of the consumer spending pie and those who adapt well to developments are poised to succeed. One such development is Apple’s new framework, CallKit. Although still in its beginning […]

Skype Insider Program from Microsoft

Skype Insider Program from Microsoft

Microsoft has recently announced an Insider Program offering for Skype. This program will allow Skype users on Android, iOS, OS X, and Windows to access more features and updates to its Voice over Internet Protocol (VoIP) service and application. Read on to learn more about Microsoft’s new Skype Insider Program and how it can benefit […]

The pros and cons of Unified Communications

The pros and cons of Unified Communications

When you run a business, having multiple communications streams and programs can be incredibly challenging and difficult. However, with Unified Communications (UC), there may be a way to combine all those communication streams into one. However, you may wonder about the pros and cons of UC. Before you choose a system, explore some of these […]

Denial of service attacks on VoIP systems

Denial of service attacks on VoIP systems

When most of us think of cyberattacks, we think of viruses, trojans, and ransomware. Unfortunately, those aren’t the only types of attacks you need to be on the lookout for. Companies that utilize Voice over Internet Protocol (VoIP) systems are also vulnerable to another type of attack. One of the biggest threats to these systems […]

5 of the newest VoIP features for businesses

5 of the newest VoIP features for businesses

Do you want to cut long-distance costs and streamline your business? There is a remedy. With Voice over Internet Protocol (VoIP), you can improve your business operations, cut costs and add flexibility to your business telephony. This technology is always evolving, and we think it’s time for an update on all the most recent features. […]

Engaging on-hold messages via VoIP

Engaging on-hold messages via VoIP

A lot goes into upgrading your phone system, and in cases where a traditional PBX system is being replaced by an off-site VoIP solution, there are many details to consider. One aspect often overlooked is the way hold music and messaging are set up; but this is something that needs to be taken quite seriously. […]

Skype for Business and its benefits

Skype for Business and its benefits

Skype for Business (as hinted in the name), is the corporate-oriented version of Skype. Besides the snazzy title, Skype for Business possesses unique office applications that will benefit your company. Yet, many business owners pose the same question: how important is it to adopt Skype for Business? Here are three reasons that might help you […]